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Contacts - Carriers

Insurance Carriers

Delta Dental

www.deltadentalins.com
(866) 499-3001

  • Confirm eligibility
  • Find doctors
  • Request ID cards
  • Access plan benefit information
  • Request claim information
  • Get service/procedure quotes

Express Scripts

www.express-scripts.com
(866) 778-3789

  • Confirm eligibility
  • Find pharmacies
  • Request ID cards
  • Access plan benefit information (including formulary)
  • Request claim information
  • Request Mail-Order option

EyeMed Voluntary Vision

www.eyemed.com
(877) 226-1115

  • Confirm eligibility

  • Find providers
  • Request ID cards
  • Access plan information
  • Request claim information

The Hartford

www.thehartfordatwork.com
(800) 331-7234

  • Access claim status information
  • Access will preparation service
  • Access travel assistance
  • Access ID theft protection service
  • Access funeral planning service
  • Access beneficiary counseling service

Kaiser Medical

(effective 05/01/18)
www.kp.org
(800) 464-4000

  • Confirm eligibility

  • Find / change doctors
  • Request ID cards
  • Access plan benefit information
  • Access additional benefits/services
  • Request claim information

 


MetLife Dental

www.metlife.com
(800) 880-1800

  • Confirm eligibility
  • Find / change doctors
  • Request ID cards
  • Access plan benefit information
  • Request claim information

 


UnitedHealthcare Medical

(effective 05/01/18)
www.welcometouhc.com/csveba
(888) 586-6365

  • Confirm eligibility
  • Find / change doctors
  • Request ID cards
  • Access plan benefit information
  • Access additional benefits/services
  • Request claim information

Aetna Medical

(Ended 04/30/18)
www.aetna.com
HMO Member Services: (800) 370-4526
HDHP Member Services: (877) 204-9186

  • Confirm prior eligibility
  • Access plan benefit information
  • Access additional benefits/services
  • Request claim information

3rd-Party Administrators

BenefitBridge

www.benefitbridge.com/oceanside
(800) 814-1862

  • Online enrollment benefit management
  • View current benefits / enrollments
  • View plan benefit information
  • Access retirement planning tools
  • Insurance assistance videos
  • View ACA articles

CA Schools VEBA

www.vebaonline.com/vebas-advocacy-service
(888) 276-0250

  • 2nd Opinion assistance
  • Referral assistance
  • Quality of care issues
  • Carrier / doctor concerns
  • Transition of Care (TOC) assistance

KeenanDirect

www.keenandirect.com
(855) 653-3626

  • Medicare-eligible persons
    • Access Medicare enrollment assistance
    • Find Medicare Supplement / Advantage plans
    • Access Medicare retirement specialist services
  • Non-Medicare eligible persons
    • ​​​​​​​Access Covered California enrollment assistance
    • Toll-free, personalized specialist services
    • Access to ancillary and supplemental plans

Fringe Benefits Consortium

www.fbcretire.com

  • Access TSA 403(b) / 457(b) / Roth 403(b) plan information
  • Request appointment with Retirement Specialist
  • Access retirement planning tools
  • Access approved TSA vendor list
  • Access plan forms (distribution / exchange / rollover / loan / excess contributions)

National Benefit Services

(800) 274-0503 ext. 5

  • Request assistance with TSA forms
  • Submit TSA distribution / rollover / loan / excess contribution forms

PayFlex, USA

www.payflex.com
(800) 284-4885

  • Confirm eligibility
  • Check account balances / transaction details
  • Request debit cards
  • Report lost / stolen cards
  • Process reimbursements
  • Check claim information
  • Access savings calculators and other useful tools
  • Access list of eligible expenses